Community Support Coordinator

Join an amazing team. Do amazing work.


RIF is the leading champion for children's literacy, empowering millions of children to read, learn and grow. We are committed to a literate America by inspiring a passion for reading among all children, providing quality content and resources to make an impact, and engaging communities in the solution to give every child the fundamentals for success. 

RIF offers a comprehensive benefit package including health, dental & vision plans, generous annual leave, a 403(b) plan with company contribution, and company paid life and disability.

Career Opportunity

RIF is looking for a  Community Support Coordinator to assist the Reading Is Fundamental (RIF) Community team in customer service, program site recruitment, and program fulfillment. This role will support incoming community inquiries and is responsible for assisting with outbound communications to support national and local audiences. 

Community Responsibilities:

  • Support the incoming communication pathways for customer service inquires including calls and group email folders and take follow-up action as needed.
  • Assist in research and program site recruitment for new and ongoing partnerships.
  • Responsible for implementing outbound communication tactics related to program fulfillment and partnership activation including hard copy mailings, phone calls, and emails.
  • Assist the administrative needs of the Community team by scanning, filing, and tracking documents in RIF's digital database to support processes for program implementation.

Skills and Qualifications:

  • Bachelor's degree and 0-2 years of experience with background in communications, customer service or relevant field or equivalent combination of education and experience.
  • Experience with Microsoft Office Suite and Google Docs
  • Familiarity with Salesforce preferred, but not required
  • Must be detail-oriented, personable, and have strong verbal and written communication skills

To Apply:  

Please submit your cover letter including your salary requirement, and resume for consideration at this link:     

For further information on RIF, please visit:

RIF is an equal opportunity employer.